Customer stories
Seven teams in banking, insurance, healthcare, mining, food manufacturing, managed services and the public sector describe the process they replaced and what it measured afterward. Every figure below comes from a published case study.
Featured storyBanking and financial services · Contractflow on ServiceNow
BeforeA legal team running contracts on drives and trackers.
Investment management firm 85% improvement in first time right invoice processing
Investment management · Invoiceflow on ServiceNow A leading investment firm raised accounts payable productivity with real-time invoice status Before15,000 invoices a year and no one owning the match.After 80% increase in employee productivityRead the story 
Telecommunications company 90% improvement in contracting efficiency
Telecommunications · Contractflow on ServiceNow A leading telecommunications company enabled self service contract requests BeforeA contract tool nobody used.After 4 continents using one systemRead the story 
American Seafoods Group 100% reduction in paper invoices
Food manufacturing · Invoiceflow on ServiceNow American Seafoods Group automated invoice processing BeforeScan, print, sign, approve, repeat.After 50% reduction in processing cost per invoiceRead the story 
66% faster legal review
Staffing · Contractflow on ServiceNow Express Employment Professionals gained real-time contract visibility Before800 partners, no clear view of contracts.After Real-time visibility into contract statusRead the story 
Energy and utilities company 3% cost recovery against annual spend
Energy and utilities · Contractflow, Obligationflow and ComplianceNext on ServiceNow A leading energy and utilities company turned contract intelligence into value recovery BeforeCommitments tracked by hand, evidence in pieces.After 65% better on time obligation completionRead the story 
State of Utah DTS 5x faster data entry
Public sector · Invoiceflow on ServiceNow The State of Utah processes IT vendor invoices five times faster Before8,000 paper invoices a year and one person matching them.After 70% faster invoice lifecycleRead the story 
Fortune 500 insurer 70% faster contract cycle
Insurance · RFPflow and Contractflow A Fortune 500 insurer cut its contract cycle by 70% Before8,000 requesters and no single front door.After 25% increased adoption rateRead the story 
Mining company 25% faster sourcing cycle
Mining and minerals · RFPflow, Onboardingflow, Contractflow on ServiceNow A mining company connected sourcing to contracting BeforeTenders, vendors and contracts in systems that did not talk.After 5x faster contract cycle timeRead the story 
Global petfood manufacturer 100% digitized and automated processes
Food manufacturing · RFPflow on ServiceNow A global petfood manufacturer digitized raw material sourcing BeforeQuarterly sourcing run on email and spreadsheets.After 80% increased efficiencyRead the story 
100% paperless invoicing
Managed services · Invoiceflow on ServiceNow Thrive Networks moved to paperless invoicing BeforeGrowth by acquisition, invoices by hand.After 80% increase in invoice processing efficiencyRead the story We always had to manually create, edit, deliver, organize, and evaluate our RFx process. Aavenir has saved us countless hours of administrative work. The tool has also allowed us to focus on other tasks instead of organizing responses and dealing with email chains. Everything is organized in one place now, and we can respond to suppliers twice as fast.
SoU had a custom-built purchase application on ServiceNow, which runs to our expectations. However, we knew that building an AI-enabled invoice processing solution on ServiceNow and integrating it to our purchasing system was definitely going to be a time-consuming project, which would need skilled ServiceNow resources.
Every figure comes from the customer's published case study.
Watch
1:48Customer Speedcast on Aavenir contract lifecycle management Dominic Gyngell, General Counsel, Speedcast 
1:23Customer American Seafoods Group on Aavenir Invoiceflow Dar Khalighi, CIO, American Seafoods Group 
2:55Customer How T.D. Williamson gains invoice visibility with Invoiceflow T.D. Williamson 
21:59Podcast Best practices for contract lifecycle management rollouts: the Kettering Health journeyQuestions
Bring a few sample agreements. We will show you Aavenir AI reading them, on ServiceNow or standalone.
Schedule a DemoFrequently asked questions (FAQ)
Published Aavenir customers include Thrive Networks and the State of Utah Division of Technology Services, plus a Fortune 500 insurer, a leading Southeast Asian bank, a global mining company and a premium petfood manufacturer that are described without their names. Read the bank’s story.
No. Many published stories run on ServiceNow because the customer already used it for IT, procurement or finance. Aavenir also deploys standalone for teams without ServiceNow, with the same contract, sourcing and invoice workflows. Compare deployment options.
Each figure is the result the customer story reports on its own case study page, such as a 70% faster contract cycle at a Fortune 500 insurer. We quote them as published and do not combine them into averages. Read the insurer story.
Have a question we have not answered? Ask the Expert
Schedule a demo
Prefer to talk first? Contact the team.
The form did not load. Contact the team instead, or refresh the page.
Southeast Asian bank