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Aavenir Atlas early access is open Contractflow on the ServiceNow Store since 2019 Runs on ServiceNow, or standalone ProcureTech100 2025/26 Pioneering Digital Solution ISO/IEC 27001:2022 certified, SOC 2 Type 2 compliant

ServiceNow contract lifecycle management

Contract lifecycle management native to your ServiceNow instance.

Contractflow installs from the ServiceNow Store and runs intake, drafting, review, approvals, signature and renewals as apps in your instance. Each contract sits on the same record as the request, the supplier and the sourcing award.

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Our customers

Procurement, legal, IT, finance, and sales teams run their contracts on Aavenir.

American Seafoods GroupT.D. WilliamsonThriveExpress Employment ProfessionalsMUFGState of Utah

Definition

What is ServiceNow contract management?

ServiceNow contract management is running the contract lifecycle inside the ServiceNow platform: requests, drafts, approvals, signature, storage and renewals sit in the same instance as your users, suppliers and procurement records, instead of in a separate system.

Aavenir Contractflow is a native app on the Now Platform, listed on the ServiceNow Store since 2019. Access follows your existing roles, approvals run on ServiceNow workflow, and every change lands in the platform audit history. With RFPflow, a contract can start from the Sourcing and Procurement Operations request that began the purchase.

  • One click install from the ServiceNow Store
  • SSO and role based access through your existing ServiceNow setup
  • Reuses ServiceNow data, workflows and reporting, with no code configuration
  • Managed by the ServiceNow admins you already have
  • Integration Hub for connections to other systems

Why platform owners ask

A separate contract lifecycle management platform means another system for IT to run.

Three costs a standalone contract tool brings into a ServiceNow shop, and how a native app avoids them.

Another security review

A separate tool brings its own logins, data model and audit trail to certify. Access follows your roles. Every edit in platform audit history. No second identity setup.

Another integration to maintain

Supplier and request data have to be synced out to the contract lifecycle management platform and back again. Supplier data reused in place. Sourcing and Procurement Operations request linked to the contract. Integration Hub for the rest.

Another tool nobody opens

Requesters who work in ServiceNow all day will not log in somewhere else to ask for a contract. Familiar ServiceNow interface. Requests from the portal they already use. Each team sees its own view.

ServiceNow Sourcing and Procurement Operations

Start the contract where the purchase starts: ServiceNow Sourcing and Procurement Operations.

With Sourcing and Procurement Operations, the RFx, the award and the contract all trace back to one sourcing request. Nobody copies line items between systems.

1. Sourcing request

Raised in Sourcing and Procurement Operations with its line items, budget, category and need-by date.

2. RFx, prefilled

The requirements carry into RFPflow, so suppliers answer the request the business actually raised.

3. Award

Scoring and award happen in RFPflow, and the Sourcing and Procurement Operations request updates itself with the outcome.

4. Contract

Contractflow drafts the agreement from the award in one step, on the same record as the request and the supplier.

On the platform

What runs where, inside your instance.

  1. One click install from the ServiceNow Store Certified for the latest release and the two before it Your ServiceNow admins manage it like any other app.

  2. An RFI, RFP or RFQ opens in RFPflow from the Sourcing and Procurement Operations sourcing request The award updates the request and its line items One click creates the contract, carrying supplier and value.

  3. Requesters, contract managers, legal and finance each see their own view of one record Approval routes run on ServiceNow workflow and approvals Signature through DocuSign, Adobe Sign or Conga Sign.

  4. Extraction, review, interrogation, compliance screening and obligation tracking agents Each result is a suggestion until a named person accepts it The AI result and the human decision sit on the same record.

  5. Field changes, approvals and AI suggestions on one timeline Reports built with ServiceNow reporting After signature, Obligationflow tasks follow the same rules.

Watch

See it in the product.

0:43Product video Surgical redlining: only the changed words are marked 2:14Product tour Contract lifecycle management on ServiceNow 5:38Explainer Aavenir source to pay solutions on ServiceNow

For the platform owner

Nothing new for IT to secure or audit.

Aavenir is ISO/IEC 27001:2022 certified and SOC 2 Type II compliant. Teams that are not on ServiceNow get the same apps and Aavenir AI agents standalone.

  • Aavenir runs as apps in the ServiceNow instance you already run
  • Access follows your existing users and roles
  • Approvals use ServiceNow workflow and approvals
  • Every change lands in the platform audit history
Schedule a Demo Security and Compliance

Aavenir apps

RFPflowOnboardingflowContractflowObligationflowInvoiceflow
Aavenir AI agents Extraction, review, compliance screening and obligation tracking. A person approves every result.

Your ServiceNow instance

Users and rolesWorkflow and approvalsAudit historySourcing and Procurement Operations

Factual comparison

Two ways to run contracts on ServiceNow.

ServiceNow sells its own Contract Management Pro, with Otto, and Sourcing and Procurement Operations. This is what each documents publicly, so the choice can rest on facts.

Capability Aavenir on ServiceNow ServiceNow Contract Management Pro
Clause review Avy compares each clause with your playbook, scores the deviation and suggests your fallback language Otto reviews contracts for missing or non standard clauses
Extraction Aavenir AI extracts dates, parties, values, payment terms and obligations for a person to confirm Otto extracts metadata and obligations and calculates renewal dates
Repository search Plain language questions across contracts, with the clause cited Natural language repository search
Sourcing RFPflow runs RFx from the Sourcing and Procurement Operations request, scores bids and drafts the contract from the award Sourcing and Procurement Operations, a separate ServiceNow product with its own agents
After signature Obligationflow assigns owners, collects evidence by email and has Aavenir AI check it against the clause Obligation extraction, as described in the release notes
Without ServiceNow Also deploys standalone, with the same apps and AI agents Runs only in a ServiceNow instance

Based on ServiceNow's public Store listing, documentation and release notes, read in 2026. Check current editions and licensing with ServiceNow.

Sources: Otto for Contract Management Pro, ServiceNow Store, Contract Management Pro release notes, Sourcing and Procurement Operations documentation

Customers on ServiceNow

Results published by teams running Contractflow in ServiceNow.

5x faster approval cycle at a leading Southeast Asian bankCase study
42% reduced contract risk at the same bankCase study
100% contract visibility at the same bankCase study
70% faster contract cycle at a Fortune 500 insurer on RFPflow and ContractflowCase study
“
Breakthrough results for our legal team.
Dominic Gyngell General Counsel, Speedcast, on Contractflow in ServiceNow

Not on ServiceNow?

The same apps for teams on other platforms.

Aavenir is built on the ServiceNow platform and also serves companies that do not run it. They get the same Contractflow lifecycle, the same Aavenir AI agents and integrations with Salesforce, SAP Ariba, Workday, Oracle and Microsoft Dynamics.

Compare deployment options

Customer stories

Results our customers published.

Southeast Asian bank
Contractflow on ServiceNow

A leading Southeast Asian bank cut its approval cycle fivefold

5x faster approval cycle
42% reduced contract risk
State of Utah DTS
Invoiceflow on ServiceNow

The State of Utah processes IT vendor invoices five times faster

5x faster data entry
70% faster invoice lifecycle
Fortune 500 insurer
RFPflow and Contractflow

A Fortune 500 insurer cut its contract cycle by 70%

70% faster contract cycle
25% increased adoption rate

Further reading

AI in contract lifecycle management AI-native vs bolt-on contract lifecycle management: how to tell the difference before you buy Read the article Contract management Where contract value goes after signature Read the article AI in contract lifecycle management AI agents in contract management: what they actually do Read the article

Questions

Talk to a contract expert

Bring a few sample agreements. We will show you Aavenir AI reading them, on ServiceNow or standalone.

Schedule a Demo

More on Aavenir and ServiceNow

Built on ServiceNow Which apps run in your instanceLearn more Security SOC 2 Type II and ISO 27001:2022Learn more IT contract management For platform owners and IT leadersLearn more Contractflow The full contract lifecycle, stage by stageLearn more RFPflow RFx that starts from the Sourcing and Procurement Operations requestLearn more Obligationflow Obligations as tasks in your instanceLearn more

Frequently asked questions (FAQ)

Common questions

Is Aavenir a native ServiceNow app?

Yes. Contractflow, Obligationflow, RFPflow, Onboardingflow and Invoiceflow are built natively on the Now Platform and install from the ServiceNow Store. Contractflow has been listed there since 2019, and the apps are certified for the latest release and the two before it. See Built on ServiceNow.

How is Aavenir different from ServiceNow Contract Management Pro?

Both run inside ServiceNow. Contract Management Pro, with Otto, reviews clauses, extracts metadata and obligations and searches the repository. Aavenir adds sourcing from Sourcing and Procurement Operations, supplier onboarding, evidence checks on obligations and invoice checks against contract rates, all on one record. See the full suite.

Does Contractflow connect to Sourcing and Procurement Operations?

Yes, through RFPflow. An RFI, RFP or RFQ opens from the Sourcing and Procurement Operations sourcing request with requirements and line items filled in. The award updates that request, and one click creates the contract with the supplier and value carried over. See RFPflow.

Who maintains Aavenir in our ServiceNow instance?

Your existing ServiceNow admins. Aavenir apps are configured without code and use your users, roles and workflow. On ServiceNow deployments, storage, backups and retention follow ServiceNow policies and SLAs, so there is no second data regime to govern. Read about security.

Have a question we have not answered? Ask the Expert

Schedule a demo

See Contractflow in a ServiceNow instance.

  • 1 A 30 minute walkthrough Built around your team, whether that is procurement, legal, IT or finance.
  • 2 Your contracts, not ours Bring a few sample agreements and watch Aavenir AI extract and review them.
  • 3 ServiceNow or standalone We show the deployment that fits the systems you already run.

Prefer to talk first? Contact the team.