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Customer story · Food manufacturing

American Seafoods Group improved invoice processing and automated manual tasks on ServiceNow.

American Seafoods Group (ASG) is the world's largest at sea processor of Wild Alaska Pollock and has distributed its products globally since 1988. Its accounts payable team handled more than 20,000 invoices a year by hand.

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Published results

No paper, half the cost per invoice.

100% reduction in paper invoicesPublished by Aavenir
100% automated approval workflowPublished by Aavenir
50% reduction in processing cost per invoicePublished by Aavenir

The challenge

Scan, print, sign, approve, repeat.

Invoices that arrived by email were scanned, printed, signed and approved on paper across several ASG companies.

Paper at volume

More than 20,000 invoices a year were managed and monitored by hand.

No defined approval workflow

Invoices were sent manually to each person in the cycle.

Duplicates and leakage

With many stakeholders and little visibility, duplicate invoices were a constant risk.

Two kinds of invoice

Operations and IT invoices needed different treatment, with comments and status tracked manually.

What changed

Mailboxes, AI mapping and approvals on ServiceNow.

  1. Aavenir set up mailboxes by company and by vendor and department mapping. Invoices route automatically to accounts payable and department heads. Accounts payable double checks coding and cost allocation before anything goes out.

  2. AI captures line items and fields and maps them to the right user group. Automated two way matching flags discrepancies, and duplicate or delayed payments are checked. Three workflows cover PO, non PO and operational purchases.

  3. Invoiceflow ties into SAP and the AMOS operations system. The SAP integration improves accrual reporting and timely payment, which opens supplier discounts. A dashboard gives a full view of the accounts payable team's processing.

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Integrating the SAP accounting system has further enhanced accrual reporting and timely payments, giving way to supplier discounts.
Accounts Payable Team American Seafoods Group

Questions

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Accounts payable on ServiceNow

Invoiceflow Every invoice checked against the contractLearn more Invoice workflow Routing that follows your AP rulesLearn more Manufacturing Contract intelligence for manufacturersLearn more

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Frequently asked questions (FAQ)

Common questions

How did American Seafoods Group remove paper invoices?

Invoices now land in company mailboxes in Invoiceflow, where AI extracts and maps them and approvals run in defined workflows on ServiceNow. ASG reports a 100% reduction in paper invoices. See invoice workflow.

What results did ASG publish?

ASG reports 50% lower processing cost per invoice, a 50% increase in operational effectiveness in accounts payable, a 100% automated approval workflow and more than 2,000 invoices processed within a month of go live. See Invoiceflow.

Can Invoiceflow work with SAP?

Yes. At ASG, Invoiceflow connects to SAP and to the AMOS operations system. The SAP integration improved accrual reporting and timely payment, which helps capture supplier discounts. See Aavenir for manufacturing.

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  • 1 A 30 minute walkthrough Built around your team, whether that is procurement, legal, IT or finance.
  • 2 Your contracts, not ours Bring a few sample agreements and watch Aavenir AI extract and review them.
  • 3 ServiceNow or standalone We show the deployment that fits the systems you already run.

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