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Customer story · Mining and minerals

Leading mining company accelerates sourcing cycle by 25% with Aavenir source to contract.

A global leader in mining and minerals with more than 70 years in operation runs 80 to 100 tenders a year for critical mining services. It moved tenders, vendor checks, awards and contracts onto ServiceNow with RFPflow, Onboardingflow and Contractflow.

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Published results

Three results from one connected process.

25% faster sourcing cyclePublished by Aavenir
80% improvement in compliance standardsPublished by Aavenir
5x faster contract cycle timePublished by Aavenir

The challenge

Tenders, vendors and contracts in systems that did not talk.

The company had already moved its core systems to ServiceNow for security and workflow. Sourcing and contracting had not followed, and four problems came with that.

Work outside the process

Procurement happened outside the contract lifecycle management platform, and teams did not always follow internal source to contract protocols.

No vendor check before award

There was no standard onboarding or risk assessment for a vendor before it won a tender.

Manual tendering

Tenders ran across disconnected systems, and awards did not flow into contracts.

Contracts with no safe home

There was no central contract repository, and the legacy system had been flagged as a data security risk.

What changed

One flow from vendor check to signed contract.

  1. Onboardingflow runs vendor registration and risk assessment ahead of the award Only approved vendors move on to tenders and contracts Every check is recorded on ServiceNow.

  2. Suppliers submit tenders through one portal Evaluation happens on the same record as the tender The sourcing protocol is built into the workflow, so deviations show up.

  3. A tender award starts the contract in Contractflow without retyping Every contract lands in one repository on ServiceNow Post signature management tracks what each contract requires.

Questions

Talk to a contract expert

Bring a few sample agreements. We will show you Aavenir AI reading them, on ServiceNow or standalone.

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The source to contract flow, module by module

RFPflow Tenders, bids, scoring and awards on one recordLearn more Onboardingflow Vendor checks before activationLearn more Contractflow Drafting, approval, signature and repositoryLearn more Contractflow on ServiceNow Contract lifecycle management inside your ServiceNow instanceLearn more Built on ServiceNow How native apps install and runLearn more Source to contract The use case, from request to signatureLearn more

Full case study

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The complete case study as a PDF: the challenge, what changed and the results, to share with your team.

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Frequently asked questions (FAQ)

Common questions

How did the mining company speed up its sourcing cycle?

It stopped running tenders across disconnected systems. RFPflow now collects submissions and evaluations on one record, vendors are assessed before award, and the award starts the contract directly. The published result is a 25% faster sourcing cycle. See how RFPflow runs an event.

What is source to contract?

Source to contract covers everything from qualifying suppliers and running the tender to signing the agreement. When sourcing, onboarding and contracting share one platform, the award carries straight into the contract and nothing is retyped between tools. Read the source to contract use case.

Why did the company run this on ServiceNow?

It had already moved its systems to ServiceNow for security and workflow, and its legacy contract system was a data security risk. Aavenir apps run natively inside the instance, with the same roles, audit history and admins. See what built on ServiceNow means.

Have a question we have not answered? Ask the Expert

Schedule a demo

See your contracts run on one record.

  • 1 A 30 minute walkthrough Built around your team, whether that is procurement, legal, IT or finance.
  • 2 Your contracts, not ours Bring a few sample agreements and watch Aavenir AI extract and review them.
  • 3 ServiceNow or standalone We show the deployment that fits the systems you already run.

Prefer to talk first? Contact the team.