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Aavenir Atlas early access is open Contractflow on the ServiceNow Store since 2019 Runs on ServiceNow, or standalone ProcureTech100 2025/26 Pioneering Digital Solution ISO/IEC 27001:2022 certified, SOC 2 Type 2 compliant

Glossary

What is a contract audit?

A contract audit is a periodic review that checks whether a contract's terms are being met, by both parties, in what was delivered, what was billed and how obligations were kept.

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How a contract audit works

The audit can cover one contract or the whole portfolio. Auditors compare the contract terms with what actually happened: invoices against agreed rates, deliveries against scope, service levels against reports, and obligations such as insurance, data protection or reporting against the evidence. Controls, policies, records and logs are inspected along the way.

The usual steps

  • Scope. choose contracts by value, risk or known issues.
  • Gather. the contract, amendments, orders, invoices and performance records.
  • Compare. terms with actual delivery and billing.
  • Report. findings, overpayments and compliance gaps.
  • Recover and fix. claim credits and change the process that caused the gap.

Why it matters

Billing errors, missed service credits and unkept obligations add up quietly over the life of a contract. An audit recovers money, confirms that suppliers and the business itself are keeping their commitments, and gives evidence for renewal and regulators.

How Aavenir handles it

Obligationflow keeps evidence for each obligation as it falls due, so an audit starts with a record instead of a search. Aavenir Atlas answers questions across the portfolio, citing each clause, and Invoiceflow shows how invoices compared with contracted terms.

Keep reading

Contract obligations Contract obligations are the duties each party agrees to perform under a contract, such as paying on time, meeting service...Read more Invoice reconciliation Invoice reconciliation is matching invoices against other records, such as purchase orders, receipts, payments and bank...Read more Contract abstraction Contract abstraction is pulling the key terms of a contract, such as parties, dates, values, renewal, liability and...Read more

Frequently asked questions (FAQ)

Common questions

How often should contracts be audited?

High value and high risk contracts are often reviewed yearly and before renewal. Lower risk contracts can be sampled. Continuous checks on invoices and obligations reduce what a periodic audit needs to find. Read about contract obligations.

Who performs a contract audit?

Internal audit, procurement, finance or an external specialist, depending on the purpose. The contract may give a right to audit the supplier's records, which sets notice and scope. Read about contract abstraction.

What does a contract audit usually find?

Common findings are billing above contracted rates, missed discounts or service credits, expired insurance or certifications, unapproved scope changes and obligations nobody tracked. Each finding points to a process fix as well as a recovery. See Obligationflow.

Have a question we have not answered? Ask the Expert

Schedule a demo

See your contracts run on one record.

  • 1 A 30 minute walkthrough Built around your team, whether that is procurement, legal, IT or finance.
  • 2 Your contracts, not ours Bring a few sample agreements and watch Aavenir AI extract and review them.
  • 3 ServiceNow or standalone We show the deployment that fits the systems you already run.

Prefer to talk first? Contact the team.