Skip to content
Aavenir Atlas early access is open Contractflow on the ServiceNow Store since 2019 Runs on ServiceNow, or standalone ProcureTech100 2025/26 Pioneering Digital Solution ISO/IEC 27001:2022 certified, SOC 2 Type 2 compliant

Glossary

What is contract obligations?

Contract obligations are the duties each party agrees to perform under a contract, such as paying on time, meeting service levels, keeping insurance in force, sending reports or protecting data.

Common types of obligations

  • Financial. Payments, price adjustments, rebates, service credits.
  • Performance. Service levels, delivery dates, quality standards.
  • Compliance. Insurance certificates, data protection, audits, regulatory filings.
  • Reporting. Quarterly reviews, usage reports, minutes.
  • Rights you are owed. Discounts, credits and caps the counterparty must honor.

Why obligations get missed

Obligations sit in different clauses, schedules and amendments, and the person who signed is rarely the person who has to deliver. Without an owner and a due date for each one, they are found only when something goes wrong: a lapsed certificate, an unclaimed credit, a missed notice window.

How to manage them

Extract each obligation into a structured list with the clause it came from, give it an owner and a due date, collect evidence when it is met and escalate before a deadline passes.

Obligationflow does this with AI agents that extract obligations, assign owners and verify fulfillment documents such as insurance certificates against the contract, with a person approving every result.

Frequently asked questions (FAQ)

Common questions

What is a contractual obligation?

A duty one party agrees to perform under a contract, such as paying on time, meeting a service level or keeping insurance in force. Failing to perform it, without a lawful excuse, can be a breach of contract. Read about breach of contract.

What is the difference between obligations and rights?

An obligation is what you must do. A right is what the other party must do for you, such as a service credit, a discount or a price cap. Both need an owner and a due date, or the value is lost. Read about contract abstraction.

How do you track contract obligations?

List each obligation with the clause it came from, an owner and a due date. Collect proof when it is met, such as an insurance certificate, and set alerts well before deadlines so nothing is found too late. See Obligationflow.

Have a question we have not answered? Ask the Expert

Schedule a demo

See your contracts run on one record.

  • 1 A 30 minute walkthrough Built around your team, whether that is procurement, legal, IT or finance.
  • 2 Your contracts, not ours Bring a few sample agreements and watch Aavenir AI extract and review them.
  • 3 ServiceNow or standalone We show the deployment that fits the systems you already run.

Prefer to talk first? Contact the team.