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Podcast · Episode

Best practices for contract lifecycle management rollouts: the Kettering Health journey.

Two people who ran the project at Kettering Health talk about the problems they started with, how they chose Aavenir, and what they would tell a team about to begin.

Summary

What is this episode about?

Kettering Health moved its contract work into one central contract lifecycle management system with AI built in. In this episode, Kristen Myers, Systems Director of Supply Chain Management, and Jeff Perry, Applications Manager, talk with Megha Paradkar, who leads customer engagement and professional services at Aavenir, about how that project went.

It is a practical conversation for anyone planning a rollout: why the old way of managing contracts stopped working, how the team picked a system, and which lessons from the implementation are worth copying.

  • The contract challenges Kettering Health faced before the change
  • How the team identified and implemented Aavenir
  • Lessons and best practices from the implementation
  • What one central system changed for day to day operations

What is discussed

Four parts of one rollout story.

The starting point

The problems that came from contracts kept in more than one place, and why the team decided to change.

Choosing a system

How Kettering Health identified Aavenir as its contract lifecycle management system.

The implementation

What the supply chain and applications teams did during the rollout, and the best practices they would repeat.

The result

How a central system changed efficiency and operations for the teams that use it.

Speakers

Who is in the conversation.

Kristen Myers

Systems Director, Supply Chain Management, Kettering Health

Jeff Perry

Applications Manager, Kettering Health

Megha Paradkar, host

Vice President, Customer Engagement and Professional Services, Aavenir

Next step

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Frequently asked questions (FAQ)

Common questions

Who speaks on the Kettering Health episode?

Kristen Myers, Systems Director of Supply Chain Management, and Jeff Perry, Applications Manager, both of Kettering Health, speak with host Megha Paradkar, who leads customer engagement and professional services at Aavenir. The episode runs about 21 minutes. Meet the Aavenir leadership team.

What will a healthcare team learn from this episode?

How a health system moved contracts into one central place, how it chose a contract lifecycle management system, and which implementation lessons the team would repeat. It suits supply chain, legal and applications teams planning a rollout of their own. See contract management for healthcare.

Where can I read more about planning a contract management rollout?

The implementation guide walks through scoping, data migration, integrations and user adoption step by step, and pairs well with the lessons Kettering Health shares in this episode. Read the implementation guide.

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