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Aavenir Atlas early access is open Contractflow on the ServiceNow Store since 2019 Runs on ServiceNow, or standalone ProcureTech100 2025/26 Pioneering Digital Solution ISO/IEC 27001:2022 certified, SOC 2 Type 2 compliant

Glossary

What is supply chain visibility?

Supply chain visibility (SCV) is the ability to track orders and shipments from source to destination, including the events and milestones along the way.

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What it covers

Visibility means a company can see where a part or product is as it moves through the supply chain toward the customer, and where specific orders stand as they move through the value chain. It includes logistics and transport, along with the status of events and milestones before and during transit.

Why it is hard to achieve

The idea is simple, but the data sits with many parties: suppliers, carriers, warehouses and customs brokers, each with its own systems. Many companies have found gaps only when a disruption hit and they could not tell which orders were affected.

Why it matters

  • Early warning of delays, so plans can change before customers feel them.
  • Lower safety stock, because the company trusts what is in transit.
  • Faster response to disruption.
  • Better information for customers on delivery dates.

How Aavenir handles it

Visibility also means knowing what suppliers committed to. Obligationflow tracks delivery and service obligations in each contract, and Aavenir Atlas answers questions such as which suppliers have force majeure or delivery penalty terms.

Keep reading

Supply chain optimization Supply chain optimization is running a supply chain to deliver at the lowest total cost while meeting service goals.Read more Supply chain resilience Supply chain resilience is a supply chain's ability to absorb a disruption and recover quickly.Read more Vendor managed inventory Vendor managed inventory is an agreement where the supplier decides when and how much to restock at the buyer's site.Read more

Frequently asked questions (FAQ)

Common questions

What data is needed for supply chain visibility?

Order data, shipment tracking events from carriers, supplier production and dispatch updates, inventory levels and expected delivery dates, ideally shared in real time across partners. Read about supply chain mapping.

How does visibility support resilience?

Seeing problems early gives time to act, for example by switching suppliers, expediting or warning customers. Without visibility, disruptions are discovered only when goods fail to arrive. Read about supply chain resilience.

What is a supply chain control tower?

A central view that combines visibility data with alerts and decision support, so a team can monitor and manage the supply chain from one place. Read about supply chain control towers.

Have a question we have not answered? Ask the Expert

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See your contracts run on one record.

  • 1 A 30 minute walkthrough Built around your team, whether that is procurement, legal, IT or finance.
  • 2 Your contracts, not ours Bring a few sample agreements and watch Aavenir AI extract and review them.
  • 3 ServiceNow or standalone We show the deployment that fits the systems you already run.

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