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Contract management

Ten contract management mistakes and how to avoid them

Small oversights in contract handling become missed deadlines, disputes and lost money. Here is how to prevent them.

AJAnand JodawatNov 07, 2024 · 4 min read

Contracts set the terms, expectations and accountability between a company and its suppliers, partners and customers. Small lapses in how they are handled lead to delayed projects, missed deadlines, compliance problems and strained relationships.

Patching each incident does not help much. It is better to look at the mistakes behind them and fix the workflow. These ten come up most often. Some are about collaboration, some about tools and some about plain discipline, and each has a straightforward remedy.

1. Storing contracts in many places

When contract details are spread across departments, drives and inboxes, nobody can track status or terms with confidence, and compliance updates miss some agreements.

How to avoid it: keep every contract in one central repository. A contract lifecycle management (CLM) platform with a single repository also lets you apply policy changes consistently and gives every team the same view.

2. Tracking contracts loosely

Every contract has deadlines and obligations. Lapses, even accidental ones, cost money and trust. After a contract ends, no one analyzes how it performed, so the next one repeats its flaws.

How to avoid it: set reminders for key dates and obligations, and review performance at the end of each term. Dashboards make both visible. See contract obligation tracking.

3. Reviewing and approving inconsistently

When review steps vary from contract to contract, key people are skipped and accountability blurs. Errors and delays follow.

How to avoid it: define a review path for each contract type that reflects its risks and compliance needs, and run it on one platform. Role based workflow notifies each reviewer at the right stage and records their decision, which also gives you an audit trail if a dispute arises. Read more on contract approval workflow.

4. Relying on wet signatures

Printing, signing, scanning and couriering agreements slows deals and adds cost. It also makes signed copies harder to find.

How to avoid it: use electronic signatures. They are legally recognized under the ESIGN Act in the United States and the eIDAS regulation in the European Union, and most contract platforms support them. Check local rules for the few document types that still need a wet signature. See e-signature.

5. Overlooking compliance requirements

Laws and industry rules change, and contracts signed years ago do not update themselves. Gaps leave the company open to penalties and reputational damage.

How to avoid it: audit contracts and processes on a schedule, and use AI review to flag clauses that no longer meet current requirements. Our contract audit guide explains the steps.

6. Losing track of versions and changes

Suppliers, customers and internal teams all edit contracts. Without version tracking and audit trails, unauthorized or unnoticed changes slip in and nobody can say which text was agreed.

How to avoid it: keep one master document with automatic version history and a log of every action. Reports on that history show exactly what changed, when and by whom.

7. Skipping training

Everyone who handles contracts should understand the process, the tools, the rules that apply and the stakeholders involved. Without that, even a good system is used badly.

How to avoid it: train people when they join and when the process changes, share lessons from past negotiations, and keep a short guide to who does what.

8. Using too many disconnected tools

Cross-functional teams tend to pick their own tools for each step. The result is a crowded stack where data does not flow and nobody sees the whole contract.

How to avoid it: consolidate drafting, review, signature, storage and tracking on one platform that connects to the systems you already run. Aavenir runs natively on ServiceNow, so contracts share the records and roles your teams already use. See built on ServiceNow.

9. Leaving stakeholders out

Different people need to shape a contract at different stages. Forget one, such as security on a software deal or finance on payment terms, and you face late changes, conflict and rework.

How to avoid it: identify every stakeholder at intake and build them into the review path. Early involvement costs less than a late revision.

10. Using inconsistent language

A contract works when everyone reads deliverables, obligations and expectations the same way. Inconsistent terms across agreements, or within one, invite disputes.

How to avoid it: use a default contract clause library so standard terms are worded the same everywhere, and review templates regularly with the people who manage the contracts.

See where your process stands Bring a sample of contracts. We will show Aavenir AI checking clauses against your playbook and extracting key dates, with your team approving every result.
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What should you do next?

Start by mapping your current process against these ten mistakes. Note where contracts are stored, how they are approved and signed, and who tracks them after signature. The gaps usually cluster in two or three places, and fixing those gives the fastest return.

A simple way to begin is to pick ten recent contracts of different types and trace each one: where the request came from, who reviewed it, how it was signed, where the final copy sits and who is watching its dates now. Gaps that appear in several of the ten are the ones to fix first, and they give you a clear before picture to measure improvement against.

Aavenir Contractflow brings storage, review, signature and tracking together, with Aavenir AI reading and reviewing contracts and a person approving every AI action.

The bottom line

Most contract management mistakes are not dramatic. They are habits: storing contracts anywhere, approving them differently each time and forgetting them after signature. Change the habits, support them with one platform, and the costly incidents become rare.

Frequently asked questions (FAQ)

Frequently asked questions

What are the most common contract management mistakes?

The most common are scattered storage, loose tracking of dates and obligations, inconsistent approvals, wet signatures, overlooked compliance, poor version control, little training, too many tools, missing stakeholders and inconsistent wording. Each leads to delays, disputes or missed value. See contract management challenges.

What are the three types of mistake in a contract?

In contract law, mistakes are usually described as unilateral, where one party is wrong about a fact, mutual, where both share the same wrong belief, and clerical, such as a typing error. Each affects whether and how a contract can be enforced, so take legal advice when one arises. Read about breach of contract.

How does a central contract repository help?

A central repository makes every contract easy to find, keeps one current version, records every change and lets you set reminders for renewals and obligations across the whole portfolio. It is the base for consistent compliance and reporting. Learn about AI contract search.

Have a question we have not answered? Ask the Expert

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See your contracts run on one record.

  • 1 A 30 minute walkthrough Built around your team, whether that is procurement, legal, IT or finance.
  • 2 Your contracts, not ours Bring a few sample agreements and watch Aavenir AI extract and review them.
  • 3 ServiceNow or standalone We show the deployment that fits the systems you already run.

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