--- title: Invoice Workflow Software with Exception Routing | Aavenir url: https://aavenir.com/solutions/invoice-workflow-software/ description: Invoice workflow software that routes each invoice by vendor type, spend category or risk. Invoiceflow sends exceptions to a person and shows every blocker. updated: 2026-11-07 --- [Home](https://aavenir.com/) / [Contract suite](https://aavenir.com/solutions/aavenir-contract-suite/) / [Invoiceflow](https://aavenir.com/solutions/accounts-payable-automation/) / Invoice workflow Invoiceflow · Invoice workflow # Every invoice on a route, every blocker in view. Invoiceflow routes PO and non-PO invoices by vendor type, spend category or risk, and confidence thresholds send exceptions to the right person. AP sees where each invoice is waiting and why. Definition ## What is invoice workflow software? Invoice workflow software moves each supplier invoice through the steps an AP team requires, such as capture, coding, matching, approval and release for payment, and sends each exception to the person who can resolve it. In [Invoiceflow](https://aavenir.com/solutions/accounts-payable-automation/), routes depend on vendor type, spend category or risk, and match results below your confidence threshold go to a person instead of straight through. On ServiceNow the routes run in your instance, and standalone teams get the same workflow in Aavenir. - Routes by vendor type, spend category or risk - Clean matches go straight through, exceptions go to a person - PO and non-PO invoices on one workflow - Status visible to AP, budget owners and suppliers Our customers ## Procurement, legal, IT, finance, and sales teams run their contracts on Aavenir. American Seafoods Group T.D. Williamson Thrive Express Employment Professionals MUFG State of Utah How it works ## How an invoice finds its approver. - Captured from email, the supplier portal and other sources Bundled invoices split automatically Every format lands in the same queue. - Route by vendor type, spend category or risk Non-PO invoices go to the budget owner Rules you approve once apply to every invoice. - Matches below the confidence threshold become exceptions Each exception shows the line and the term it breaks AP sees every blocker by stage. Customer results ## When the workflow matches the business rules. Two public sector and services customers rebuilt AP routing on Invoiceflow. ### Rules the tool ignored Thrive Networks had an AP workflow that did not match its business rules, and invoice volume grew with acquisitions. It reported [100% paperless invoicing](https://aavenir.com/case-study/thrive-networks-drastically-streamlined-invoicing-and-expense-management-with-aavenir-invoiceflow/). ### One person matching everything At the State of Utah DTS, one person matched more than 8,000 paper invoices a year by hand. It now reports a [70% faster invoice lifecycle](https://aavenir.com/case-study/the-state-of-utah-processes-it-vendor-invoices-5x-faster-with-full-control-and-visibility-over-spend/). ### Blockers nobody could see When every invoice shows its stage and the reason it waits, AP chases the right person. Results ## What customers report after moving to Aavenir. 5xfaster data entry at the State of Utah Division of Technology Services [Case study](https://aavenir.com/case-study/the-state-of-utah-processes-it-vendor-invoices-5x-faster-with-full-control-and-visibility-over-spend/) 70%faster invoice lifecycle at the same division [Case study](https://aavenir.com/case-study/the-state-of-utah-processes-it-vendor-invoices-5x-faster-with-full-control-and-visibility-over-spend/) 100%paperless invoicing at Thrive Networks [Case study](https://aavenir.com/case-study/thrive-networks-drastically-streamlined-invoicing-and-expense-management-with-aavenir-invoiceflow/) 80%increase in invoice processing efficiency at Thrive Networks [Case study](https://aavenir.com/case-study/thrive-networks-drastically-streamlined-invoicing-and-expense-management-with-aavenir-invoiceflow/) “ SoU had a custom-built purchase application on ServiceNow, which runs to our expectations. However, we knew that building an AI-enabled invoice processing solution on ServiceNow and integrating it to our purchasing system was definitely going to be a time-consuming project, which would need skilled ServiceNow resources. **Tyrel King**Financial Manager II, State of Utah DTS Aavenir and the alternatives ## How Aavenir compares with the other ways teams do this. | What matters | Aavenir Invoiceflow | Standalone AP tools | Manual accounts payable | | Capture | Invoices from email and the supplier portal, extracted with AI and OCR, bundled files split | Often strong capture and OCR | Keyed in by hand | | --- | --- | --- | --- | | Matching | 2 and 3 way matching against the PO and the goods receipt | PO matching is standard | Spot checks | | Contract terms | Each invoice checked against the signed contract's pricing, discounts and tax terms | Rarely connected to the contract record | Whatever the reviewer remembers | | Where it runs | On ServiceNow or standalone, connected to your ERP | Their own platform with ERP connectors | The ERP plus spreadsheets | | Where others can be stronger | Focused on checking invoices against the contract | Some AP suites also run supplier payments end to end | No new system to learn | Comparisons describe categories of tools, not named products. For named comparisons, see [Aavenir compared](https://aavenir.com/compare/). ## Further reading [Procurement Source to pay vs procure to pay Read the article](https://aavenir.com/blog/source-to-pay-vs-procure-to-pay/)[Contract management Where contract value goes after signature Read the article](https://aavenir.com/blog/post-signature-value/)[AI in contract lifecycle management AI agents in contract management: what they actually do Read the article](https://aavenir.com/blog/ai-agents-contract-management/) Questions ## Talk to a contract expert Bring a few sample agreements. We will show you Aavenir AI reading them, on ServiceNow or standalone. Schedule a demo ## Before and after the route [Invoiceflow Every invoice checked against the contract Learn more](https://aavenir.com/solutions/accounts-payable-automation/)[Invoice coding and receiving The checks before routing Learn more](https://aavenir.com/solutions/invoice-coding-receiving/)[Payments visibility Status for AP, owners and suppliers Learn more](https://aavenir.com/solutions/payments-visibility/)[Invoice to contract compliance Hold invoices above contract rates Learn more](https://aavenir.com/use-cases/invoice-to-contract-compliance/)[ServiceNow or standalone Compare the two ways to deploy Aavenir Learn more](https://aavenir.com/platform/deployment-options/)[For CFO, CPO, GC and CIO Portfolio answers for leadership Learn more](https://aavenir.com/solutions/contract-intelligence-for-executives/) Frequently asked questions (FAQ) ## Common questions ### ### What is an invoice approval workflow? An invoice approval workflow is the set of rules that decides who must approve a supplier invoice and when, based on factors such as vendor type, spend category, value or risk. In Invoiceflow, clean matches pass and exceptions go to a person. [See Invoiceflow](https://aavenir.com/solutions/accounts-payable-automation/). ### ### How are invoice exceptions handled? When a match falls below your confidence threshold, or a billed price breaks a contract term, the invoice becomes an exception routed to the right person with the line and the term involved. They approve, hold or send it back. [See invoice to contract compliance](https://aavenir.com/use-cases/invoice-to-contract-compliance/). ### ### Does Invoiceflow handle non-PO invoices? Yes. Invoiceflow runs PO and non-PO invoices on the same workflow. Non-PO invoices route by vendor type, spend category or risk to the budget owner, with coding proposed from learned invoice patterns. [See invoice coding and receiving](https://aavenir.com/solutions/invoice-coding-receiving/). Have a question we have not answered? [Ask the Expert](https://aavenir.com/contact/) Schedule a demo ## See your contracts run on one record. - **1****A 30 minute walkthrough**Built around your team, whether that is procurement, legal, IT or finance. - **2****Your contracts, not ours**Bring a few sample agreements and watch Aavenir AI extract and review them. - **3****ServiceNow or standalone**We show the deployment that fits the systems you already run. Prefer to talk first? [Contact the team](https://aavenir.com/contact/). The form did not load. [Contact the team](https://aavenir.com/contact/) instead, or refresh the page.