--- title: Contract Obligation Management Software with AI | Aavenir url: https://aavenir.com/solutions/contract-obligation-management-software/ description: Aavenir Obligationflow finds every obligation in a signed contract, gives it an owner and a date, collects evidence, and has Aavenir AI check it against the clause. updated: 2026-11-07 --- [Home](https://aavenir.com/) / [Contract suite](https://aavenir.com/solutions/aavenir-contract-suite/) / Obligationflow Obligationflow · Contract obligation management # Proof that obligations were met, not just reminders that they were due. Obligationflow lists every obligation in a signed contract, assigns an owner and a date, and collects the evidence by email. Aavenir AI checks that evidence against the clause, and the owner makes the call. One obligation, start to finish ## From signed PDF to verified evidence. - Aavenir AI reads the contract and lists every obligation. Key terms first: dates, counterparty, type, amounts, payment terms. Obligations by category, each with a frequency and an event trigger flag. The contract manager reviews the list before any task exists. [AI contract extraction](https://aavenir.com/platform/ai-contract-extraction/) - Rules give each obligation an owner and a schedule. Route by category or any other field, to a person or a team. Recurring obligations become a dated series of tasks. Duties not written in the contract come from the library or an Excel upload. - The owner gets an email. The reply files itself. On the due date the owner receives the obligation and its clause. A reply with evidence attached goes to the right task. Files can also be uploaded by hand. - Aavenir AI checks the evidence against the clause. A criteria checklist built from the obligation itself. Insurance certificates, compliance certifications, financial statements. A recommendation to close or reject, with reasons, for the owner to decide. [Meet Avy](https://aavenir.com/platform/avy-ai-assistant/) - Overdue items go up a level in one click. Overdue tasks are flagged on the dashboard. One click escalation to the next person responsible. Owners and reviewers discuss on the task, so the history stays with it. - See exposure by supplier, criticality and value. Dashboards by supplier, criticality, status and dollar impact. Export to Excel or PDF for audit and the board. Every task, file and decision stays on the record. [Obligation tracking use case](https://aavenir.com/use-cases/contract-obligation-tracking/) Watch ## See it in the product. [0:40 Product video AI obligation extraction and task creation](https://aavenir.com/assets/videos/obligationflow/obligationflow-ai-extraction-and-tasks.mp4)[0:43 Product video AI checks proof of completion and closes the obligation](https://aavenir.com/assets/videos/obligationflow/obligationflow-auto-task-verification.mp4) ### Every obligation listed Aavenir AI reads PDFs, Word files and scans and lists obligations by category, frequency and trigger. A contract manager reviews the list before any task exists. ### Evidence checked against the clause Aavenir AI builds a checklist from the obligation and reads the certificate, report or statement against it. The owner closes or rejects, with reasons. ### Native on ServiceNow, or standalone Tasks use your ServiceNow users, roles, workflow and audit history. Teams without ServiceNow get the same extraction, evidence checks and dashboards. Where value leaks after signature ## Signing is where the work starts. WorldCC's 2025 research puts the average value lost across contracts at almost 9% ([WorldCC, 2025](https://info.worldcc.com/contract-management-aug-2025)). After signature, most of it leaks in four places. ### Obligations never listed Nobody read the signed PDF for what it requires, so nobody owns it. Aavenir AI lists every obligation. Frequency and trigger captured. A person reviews the list. ### Owners never named Insurance, SLAs and payment terms belong to different teams, and each assumes another has it. Rules by category. Recurring tasks scheduled. Library for unwritten duties. ### Evidence never checked A certificate arrives, gets filed, and nobody compares it with the clause. Checklist built from the clause. Document read against it. Close or reject, with reasons. ### Escalations that never happen Overdue items sit in an inbox until the audit finds them. Overdue flagged on the dashboard. One click escalation. History kept on the task. By the numbers ## What customers report once obligations have owners. 80%improvement in compliance standards at a leading mining company [Case study](https://aavenir.com/case-study/accelerate-sourcing-cycle-by-25-source-to-contract/) 100%contract visibility at a leading Southeast Asian bank [Case study](https://aavenir.com/case-study/contract-management-for-leading-banking-financial-services-company-servicenow/) 5xfaster approval cycle at a leading Southeast Asian bank on Contractflow in ServiceNow [Case study](https://aavenir.com/case-study/contract-management-for-leading-banking-financial-services-company-servicenow/) Our customers ## Procurement, legal and risk teams track what they signed on Aavenir. American Seafoods Group T.D. Williamson Thrive Express Employment Professionals MUFG State of Utah Obligationflow obligations dashboard with obligations by category and obligation tasks by owner and status Obligationflow platform ## Every obligation, one dashboard. See obligations by category, such as payment, insurance, auditing and data privacy, and every task by owner and status, from pending to closed complete. Drill into exposure by supplier, criticality and value, and export when the auditors ask. Screen from the Obligationflow product tour. Who does what ## Who does each step, and who signs it off. ### What a reminder tool does - × Sends a date to someone's inbox - × Files whatever comes back - × Leaves the clause unread at close - × Shows a task as done because a file exists ### What Obligationflow does - Aavenir AI extracts, and the contract manager reviews the list - Rules you approved once assign and remind - Aavenir AI scores the evidence, and the owner closes or rejects - Escalation goes to the next person responsible, on the record Definition ## What is contract obligation management software? Contract obligation management software finds the commitments inside signed contracts, such as payments, service levels, insurance and notice periods, gives each one an owner and a due date, and keeps evidence that it was met. Most tools stop at the reminder. Aavenir Obligationflow goes one step further: when a supplier sends a certificate or report, Aavenir AI builds a checklist from the clause, checks the document against it and recommends closing or rejecting the task. A person decides. Signed contracts arrive from [Contractflow](https://aavenir.com/solutions/enterprise-contract-management-software/) on the same record. - Aavenir AI lists obligations by category, frequency and event trigger, for a contract manager to review - Assignment rules route each category to a person or a team - Owners get the obligation and its clause by email, and replies file to the task - Aavenir AI checks insurance certificates, compliance certifications and financial statements against criteria - Overdue items escalate in one click Where it runs ## Native on ServiceNow. Alongside any contract lifecycle management platform. Obligationflow is built on the ServiceNow platform, so its tasks use your users, roles, workflow and audit history. It also runs standalone, and signed contracts can arrive from Contractflow or be imported from any contract lifecycle management platform, ERP or document system. - PDFs, Word files and scanned contracts - Obligations not in the contract come from the library or an Excel upload - Evidence arrives by email reply and files itself to the task [Compare deployment options](https://aavenir.com/platform/deployment-options/) Customer stories ## Results our customers published. [Mining company RFPflow, Onboardingflow, Contractflow on ServiceNow A mining company connected sourcing to contracting 25% faster sourcing cycle 5x faster contract cycle time](https://aavenir.com/case-study/accelerate-sourcing-cycle-by-25-source-to-contract/)[Southeast Asian bank Contractflow on ServiceNow A leading Southeast Asian bank cut its approval cycle fivefold 5x faster approval cycle 42% reduced contract risk](https://aavenir.com/case-study/contract-management-for-leading-banking-financial-services-company-servicenow/)[Fortune 500 insurer RFPflow and Contractflow A Fortune 500 insurer cut its contract cycle by 70% 70% faster contract cycle 25% increased adoption rate](https://aavenir.com/case-study/source-to-contract-workflow-improve-contract-cycle-time-efficiency/) “ Breakthrough results for our legal team. **Dominic Gyngell**General Counsel, Speedcast, on Contractflow in ServiceNow Aavenir and the alternatives ## How Aavenir compares with the other ways teams do this. | What matters | Aavenir | Standalone contract lifecycle management tools | Shared drives, email and spreadsheets | | Where it runs | Native on ServiceNow, or deployed standalone | Their own platform, connected to other systems by integration | Wherever the file was last saved | | --- | --- | --- | --- | | One record across the lifecycle | Sourcing, contract, obligations and invoices on one record | Usually the contract stage, other stages through partners | No record, only files and threads | | AI at each stage | Aavenir AI extracts terms, reviews against your playbook and tracks obligations, and a person approves | Varies by product, often strongest in review and search | None | | After signature | Obligations assigned, evidence checked, renewals flagged before the notice window | Varies by product | A calendar reminder, if someone set one | | Where others can be stronger | Configured to your workflow, one module or the whole suite | Often a quick start for a single legal team | Free and familiar, until volume grows | Comparisons describe categories of tools, not named products. For named comparisons, see [Aavenir compared](https://aavenir.com/compare/). ## Further reading [AI in contract lifecycle management AI-native vs bolt-on contract lifecycle management: how to tell the difference before you buy Read the article](https://aavenir.com/blog/ai-native-vs-bolt-on-clm/)[Contract management Where contract value goes after signature Read the article](https://aavenir.com/blog/post-signature-value/)[AI in contract lifecycle management AI agents in contract management: what they actually do Read the article](https://aavenir.com/blog/ai-agents-contract-management/) Questions ## Talk to an obligation expert Bring one signed contract. We will show you Aavenir AI listing its obligations and checking a piece of evidence against the clause. Schedule a demo ## Pair Obligationflow with the rest of the suite [Contractflow Where the signed contract and its obligations come from. Learn more](https://aavenir.com/solutions/enterprise-contract-management-software/)[Invoiceflow Rate obligations feed invoice checks before payment. Learn more](https://aavenir.com/solutions/accounts-payable-automation/)[RFPflow Obligation history shown when the supplier bids again. Learn more](https://aavenir.com/solutions/rfp-management-software/)[Atlas Ask which outages earned service credits nobody claimed. Learn more](https://aavenir.com/solutions/ai-contract-intelligence/) ## Use cases that start here [Use case Contract obligation tracking Are we meeting what we signed, with evidence? Read the use case](https://aavenir.com/use-cases/contract-obligation-tracking/)[Use case Service credit recovery Which outages earned credits we never claimed? Read the use case](https://aavenir.com/use-cases/service-credit-recovery/)[Use case Contract renewal management Notice dates turned into decisions. Read the use case](https://aavenir.com/use-cases/contract-renewal-management/)[Use case DORA and third party risk ICT contracts checked against Article 30. Read the use case](https://aavenir.com/use-cases/third-party-risk-dora-contracts/) Frequently asked questions (FAQ) ## Common questions ### ### How does AI extract obligations from a contract? Aavenir AI reads the contract and lists its obligations by category, such as insurance, payments, SLAs and termination, each with a description, a frequency and a flag for obligations triggered by an event. It also extracts dates, counterparty and amounts. A contract manager reviews the list before any task is created. [See AI contract extraction](https://aavenir.com/platform/ai-contract-extraction/). ### ### How does Obligationflow verify that an obligation was met? Aavenir AI builds a criteria checklist from the obligation, reads the document that came back, such as an insurance certificate, a compliance certification or a financial statement, and recommends closing or rejecting the task with its reasons. The owner reviews that recommendation and decides. [Meet Avy](https://aavenir.com/platform/avy-ai-assistant/). ### ### Is Obligationflow a ServiceNow app? Yes. Obligationflow is built on the ServiceNow platform, so on ServiceNow its tasks use your users, roles, workflow and audit history. Companies that do not run ServiceNow get the same extraction, email collection, evidence checks and dashboards. [Compare deployment options](https://aavenir.com/platform/deployment-options/). ### ### Can we track obligations that are not written in the contract? Yes. Add them from the obligation library, create them by hand, or bulk upload them from Excel. They get owners, due dates, reminder emails and evidence checks, the same as any obligation Aavenir AI extracted from a signed contract. [See obligation tracking](https://aavenir.com/use-cases/contract-obligation-tracking/). Have a question we have not answered? [Ask the Expert](https://aavenir.com/contact/) Schedule a demo ## See your contracts run on one record. - **1****A 30 minute walkthrough**Built around your team, whether that is procurement, legal, IT or finance. - **2****Your contracts, not ours**Bring a few sample agreements and watch Aavenir AI extract and review them. - **3****ServiceNow or standalone**We show the deployment that fits the systems you already run. Prefer to talk first? [Contact the team](https://aavenir.com/contact/). The form did not load. [Contact the team](https://aavenir.com/contact/) instead, or refresh the page.