---
title: Thrive Networks Goes Paperless with Invoiceflow | Aavenir
url: https://aavenir.com/case-study/thrive-networks-drastically-streamlined-invoicing-and-expense-management-with-aavenir-invoiceflow/
description: Thrive Networks moved invoices in PDF, paper, XML and EDI into Invoiceflow on ServiceNow: 100% paperless invoicing and 80% more invoice processing efficiency.
updated: 2026-11-07
---

[Home](https://aavenir.com/) / [Customers](https://aavenir.com/case-studies/) / Thrive Networks Customer story · Managed services

# Thrive Networks simplified invoice processing and expense management on ServiceNow.

Thrive Networks provides managed services in strategy, cybersecurity, cloud, networking, disaster recovery and compliance. As acquisitions raised its invoice volume, it moved accounts payable to Invoiceflow on ServiceNow.

Published results

## Paperless invoices, faster processing. 100%paperless invoicing [Published by Aavenir](https://aavenir.com/case-study/thrive-networks-drastically-streamlined-invoicing-and-expense-management-with-aavenir-invoiceflow/) 80%increase in invoice processing efficiency [Published by Aavenir](https://aavenir.com/case-study/thrive-networks-drastically-streamlined-invoicing-and-expense-management-with-aavenir-invoiceflow/)

The challenge

## Growth by acquisition, invoices by hand.

Each acquisition added vendors and invoices. The AP process had not been built for that volume.

### Four invoice formats

Invoices arrived as PDF, paper, XML and EDI, and each was handled manually.

### Blockers out of sight

Nobody could see where an invoice was stuck between processing stages.

### Manual GL coding

Staff mapped general ledger codes to each invoice by hand.

### Small invoices, big friction

Delays on small spend invoices hurt cash flow and vendor relationships.

### Rules outside the workflow

The AP workflow did not reflect the business rules it was meant to follow.

### Volume from acquisitions

Every acquired business brought more vendors and more invoices into the same team.

What changed

## Every invoice captured, coded and routed on ServiceNow.

- Invoices are captured from email, the supplier portal and other sources AI and OCR extract the header and line details Paper and PDF become structured records on ServiceNow.

- GL codes are suggested on each line instead of mapped by hand AP accepts or corrects each suggestion Exceptions route by vendor type, spend category or risk.

- Routing follows Thrive's AP business rules Payment status is visible to AP, budget owners and suppliers Small spend invoices no longer wait in a pile.

Questions

## Talk to a contract expert

Bring a few sample agreements. We will show you Aavenir AI reading them, on ServiceNow or standalone.
Schedule a demo

## Accounts payable on ServiceNow

[Invoiceflow Every invoice checked against the contract Learn more](https://aavenir.com/solutions/accounts-payable-automation/)[Invoice workflow Routing that follows your AP rules Learn more](https://aavenir.com/solutions/invoice-workflow-software/)[Invoice to contract compliance Paying what the contract says, not more Learn more](https://aavenir.com/use-cases/invoice-to-contract-compliance/)

Full case study

## Download the full story.

The complete case study as a PDF: the challenge, what changed and the results, to share with your team.

Frequently asked questions (FAQ)

## Common questions

###

### How did Thrive Networks go paperless with invoices?

Invoiceflow captures invoices from email, the supplier portal and other sources, then AI and OCR turn PDF, paper, XML and EDI documents into structured records on ServiceNow. Thrive reports 100% paperless invoicing as a result. [See Invoiceflow](https://aavenir.com/solutions/accounts-payable-automation/).

###

### Can AP automation follow our own business rules?

Yes. In Invoiceflow, invoices route by vendor type, spend category or risk, and exceptions go to the right owner based on rules you set. Thrive needed exactly that after its AP workflow drifted from its business rules. [See invoice workflow](https://aavenir.com/solutions/invoice-workflow-software/).

###

### Does Invoiceflow check invoices against the contract?

Yes. Beyond 2-way and 3-way matching against the PO and goods receipt, Invoiceflow checks pricing, discounts and tax terms against the signed contract and routes mismatches as exceptions. [Read the invoice to contract use case](https://aavenir.com/use-cases/invoice-to-contract-compliance/).

Have a question we have not answered? [Ask the Expert](https://aavenir.com/contact/)

Schedule a demo

## See your contracts run on one record.

- **1****A 30 minute walkthrough**Built around your team, whether that is procurement, legal, IT or finance.

- **2****Your contracts, not ours**Bring a few sample agreements and watch Aavenir AI extract and review them.

- **3****ServiceNow or standalone**We show the deployment that fits the systems you already run.

Prefer to talk first? [Contact the team](https://aavenir.com/contact/).

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