--- title: Investment Firm Automates Accounts Payable | Aavenir url: https://aavenir.com/case-study/a-leading-investment-venture-amplified-its-strategic-advisory-and-augmented-its-productivity-with-ap-automation-and-real-time-invoice-visibility/ description: A leading investment firm moved about 15,000 invoices a year into Invoiceflow on ServiceNow, with 85% better first time right processing and 80% higher productivity. updated: 2026-11-07 --- [Home](https://aavenir.com/) / [Customers](https://aavenir.com/case-studies/) / Investment management firm Customer story · Investment management # A leading investment firm raised accounts payable productivity with automation and real-time invoice status. A 30 year old strategic advisory and investment management firm with more than 500 employees and investments in America, Europe and Asia. It handled around 15,000 invoices a year by hand. Published results ## Fewer touches, more time back. 85%improvement in first time right invoice processing [Published by Aavenir](https://aavenir.com/case-study/a-leading-investment-venture-amplified-its-strategic-advisory-and-augmented-its-productivity-with-ap-automation-and-real-time-invoice-visibility/) 80%increase in employee productivity [Published by Aavenir](https://aavenir.com/case-study/a-leading-investment-venture-amplified-its-strategic-advisory-and-augmented-its-productivity-with-ap-automation-and-real-time-invoice-visibility/) 75%stability and intelligence built for general ledger allocation to cost centers [Published by Aavenir](https://aavenir.com/case-study/a-leading-investment-venture-amplified-its-strategic-advisory-and-augmented-its-productivity-with-ap-automation-and-real-time-invoice-visibility/) The challenge ## 15,000 invoices a year and no one owning the match. Purchase requisitions were raised in ServiceNow, but everything after that ran through a shared mailbox and manual checks. ### Manual data entry Staff filled in sheets and assigned general ledger codes to every product by hand. ### No owner for matching No one was assigned to match, code or approve invoices. ### Two way check only Invoices were checked against the purchase requisition, not the purchase order. ### Different workflows per type Requisition based, non requisition consulting and non consulting invoices each followed their own manual path. What changed ## Invoices mapped and routed on ServiceNow. - Every invoice reaches the mailbox and is mapped automatically. AI extracts line items and fields and assigns the right accounting code. Each invoice is sorted by category and routed to its approval workflow. - Line items map to general ledger codes and cost centers. Automated two way matching against the purchase requisition captures exceptions. The firm reports 85% zero touch review on the auto mapped approval flow. - Accounts checks invoice status in real time and updates suppliers on payment. Approved invoices push to the Microsoft Dynamics NAV ledger in scheduled batches. Notifications replace follow ups between teams. “ I have a quality of life now. I can imagine everything that I was doing manually is now happening automatically with the Aavenir AI engine. **Procurement Manager**Leading investment management firm Questions ## Talk to a contract expert Bring a few sample agreements. We will show you Aavenir AI reading them, on ServiceNow or standalone. Schedule a demo ## Accounts payable on ServiceNow [Invoiceflow Every invoice checked against the contract Learn more](https://aavenir.com/solutions/accounts-payable-automation/)[Invoice coding and receiving Coding and receipts handled with the invoice Learn more](https://aavenir.com/solutions/invoice-coding-receiving/)[Financial services Contract intelligence for investment firms Learn more](https://aavenir.com/industries/financial-services/) Full case study ## Download the full story. The complete case study as a PDF: the challenge, what changed and the results, to share with your team. Frequently asked questions (FAQ) ## Common questions ### ### How did the firm cut manual invoice work? Invoices reach a mailbox and Invoiceflow maps them automatically, extracting line items and assigning accounting codes and cost centers. The firm reports 85% zero touch review on the auto mapped approval flow. [See invoice coding and receiving](https://aavenir.com/solutions/invoice-coding-receiving/). ### ### What results did the firm publish? It reports an 85% improvement in first time right invoice processing, an 80% increase in employee productivity, 75% stability for general ledger allocation and, in its words, zeroing the probability of human error. [See Invoiceflow](https://aavenir.com/solutions/accounts-payable-automation/). ### ### Does Invoiceflow connect to the general ledger? Yes. In this case, approved invoices push automatically to Microsoft Dynamics NAV in scheduled batches for payment, and the accounts team sees status in real time on ServiceNow. [See Aavenir for financial services](https://aavenir.com/industries/financial-services/). Have a question we have not answered? [Ask the Expert](https://aavenir.com/contact/) Schedule a demo ## See your contracts run on one record. - **1****A 30 minute walkthrough**Built around your team, whether that is procurement, legal, IT or finance. - **2****Your contracts, not ours**Bring a few sample agreements and watch Aavenir AI extract and review them. - **3****ServiceNow or standalone**We show the deployment that fits the systems you already run. Prefer to talk first? [Contact the team](https://aavenir.com/contact/). The form did not load. [Contact the team](https://aavenir.com/contact/) instead, or refresh the page.